I'm a passionate UX professional and a lover of accessible universal design.

I'm a passionate UX professional and a lover of accessible universal design.

I have a broad range of UX skills and apply them through an Accessibility lens from project inception, all the way through the various stages of a User Centred Design process.

I will help you create a customer-focused solution that helps you reach your business goals. 

Understanding the problem

From stakeholder interviews to facilitating the kick-off meetings. The goal is to understand what problem we are trying to solve and to get everybody aligned.

´╗┐Researching the need

In-depth interviews, competitor analysis, persona creation, and ethnographic research will help to uncover what the real needs of the users are.

In-depth interviews, competitor analysis, persona creation, and ethnographic research will help to uncover what the real needs of the users are.

Concepting solutions

6-up sketching workshops and other ideation practices will help us to quickly create low-fidelity solutions to test on our audience.

6-up sketching workshops and other ideation practices will help us to quickly create low-fidelity solutions to test on our audience.

Designing solutions

From wireframes to paper, from paper to high-fidelity prototypes. Testable solutions will be created before any code is written.

Validating decisions

In-person or remote usability testing with the intended audience will help move the project forward, and iterating the design will help us to build the right solution.

In-person or remote usability testing with the intended audience will help move the project forward, and iterating the design will help us to build the right solution.

Reviewing the work

Heuristic walkthroughs and Accessibility reviews will ensure that the final build is usable by all.

Recommendations

David Niemeijer

David Niejmeijer, CEO, AssistiveWare

During the two years Dean worked for AssistiveWare he made a very significant contribution. He helped our product team to transition to a more formal user-centered design approach for our product development. As an all-round UXer he was able to not only help us shape the design process but also carried out design workshops, did user research, developed prototypes, did usability testing and much more.

Dean is a very pleasant person to work with, has a broad knowledge base and is always eager to learn more by attending conferences and meetups. He is also keen to share his knowledge at such occasions as well as inside the team he is working in.

We were very sad when Dean told us he wanted to start freelancing again, but he shared this desire early enough so that he could help us find new UXers before he left. This really shows how conscientious and committed Dean is. We have now hired two new UXers and one of our developers is transitioning to UX too. I think this is indicative of the profound contribution Dean has made. Finally, Dean is a great mentor. Our developer who is transitioning to UX has nothing but praise for how Dean has mentored her.

David Haskiya, Team Manager, Swedish National Heritage Board

I've had the pleasure of working with Dean at Europeana both as a colleague and as a member of my team. During that time he continually took on new tasks and greater responsibilities as UX Designer and has been instrumental in shaping our products. He was instrumental in helping to infuse the first embers of design thinking at Europeana and in building our product team. 

With a keen sense of empathy for users and knowledge of UX methodologies he can help you identify user painpoints, research their needs and prototype solutions. 

He comes recommended.

Availability

I am available for new exciting projects from February 2018.

┬ę 2017 Dean Birkett

Follow me on Twitter
Connect with me on LinkedIn